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On-Site Collections

Due to COVID-19 restrictions, we are currently unable to offer on-site collections for pre-paid online orders.  Once the lockdown has been lifted, we will revert to normal, as per below.

If you live locally and you want to avoid paying a delivery charge, we can offer a collection for pre-paid orders from our Hitchin office by appointment only, on Tuesday to Friday only and between 10:00am and 15:00pm.  These hours are in place to avoid additional waiting times.

Please call our customer service team on 01462 341 161 to make an appointment with your order number ready.  This gives us time to discuss and prepare your order before you make your way to our offices.  Payments must be made prior to visiting our offices.

Please also note that some of our products are large sized and may require commercial vehicles to transport goods.  For example, any water butt or composter over 250L in size may be difficult to fit into a small to medium sized car. 

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┬ęCopyright 2024 - Water Butts Direct is a trading name of GM8 Group Ltd. A company registered in England & Wales (company number 04414980) Interest free credit agreements provided by Zopa Embedded Finance Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service.
Zopa Embedded Finance Limited (14602085) is incorporated in England & Wales and has its registered office at: First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. VAT Number 439973733. Zopa Embedded Finance